Chat Support Representative - Remote Work

Job Description:

We are looking for a Chat Support Representative to join our team at Jarir Marketing Company. This is a remote work position based in Riyadh, Saudi Arabia. As a Chat Support Representative, you will be responsible for providing exceptional customer service through online chat platforms. This is a part-time entry-level position, perfect for individuals looking to gain experience in the customer service industry.

Responsibilities: 1. Respond to customer inquiries and provide assistance through online chat platforms. 2. Resolve customer issues and escalate to the appropriate department when necessary. 3. Maintain a positive attitude and provide exceptional customer service at all times. 4. Keep accurate records of customer interactions and transactions. 5. Collaborate with team members to improve overall customer satisfaction. 6. Stay up to date on product knowledge and company policies. 7. Work independently and manage time effectively to meet performance goals.

Requirements: 1. Adaptable and confident personality traits. 2. Strong teamwork and planning skills. 3. Excellent written communication skills in English. 4. Ability to multitask and prioritize tasks effectively. 5. Basic computer skills and knowledge of online chat platforms. 6. High school diploma or equivalent. 7. No previous experience required, training will be provided.

Benefits: 1. Remote work flexibility. 2. Paid sick leave. 3. Free food. 4. Opportunity to grow within the company.

Working Environment: At Jarir Marketing Company, we strive to cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creativity, innovation, and collaboration. As a Chat Support Representative, you will have the opportunity to contribute to the success of the company in a dynamic and supportive environment.

Equal Opportunity Statement: Jarir Marketing Company is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with respect and have equal opportunities for growth and advancement.

Deadline to Apply: July 4, 2024

Join our team and be a part of a company that values your skills and offers a supportive work environment. Apply now to become a Chat Support Representative at Jarir Marketing Company.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.