Client Relations Specialist - Remote Work

Job Description:

We are seeking a confident and passionate individual to join our team as a Client Relations Specialist on a remote part-time basis. As a Client Relations Specialist at Al Babtain Power & Telecommunication Co, you will be responsible for maintaining positive relationships with our clients to ensure their satisfaction and continued partnership with our company.

Responsibilities: - Serve as the main point of contact for assigned clients, addressing their inquiries and concerns in a timely and professional manner - Build and maintain strong relationships with clients to understand their needs and expectations - Collaborate with internal teams to ensure client requests are handled efficiently and effectively - Identify opportunities for upselling or cross-selling products and services to existing clients - Monitor client satisfaction through surveys and feedback, and implement strategies to improve client experience - Prepare reports on client interactions and sales data to track performance and identify areas for improvement - Stay up-to-date on industry trends and competitors to provide valuable insights to clients

Requirements: - 1 year of experience in client relations or a related field - Excellent communication skills, both written and verbal - Strong problem-solving abilities to address client issues and challenges effectively - Confidence in dealing with clients and resolving conflicts diplomatically - Passion for delivering exceptional customer service and building lasting relationships - Ability to work independently and manage time effectively in a remote setting

Benefits: - Paid overtime opportunities - Profit sharing incentives based on performance - Visa sponsorship for eligible candidates

Working Environment: At Al Babtain Power & Telecommunication Co, we believe in fostering a culture of curiosity and growth. We encourage our team members to ask questions, challenge the status quo, and innovate to drive success for our clients and our company.

Deadline to apply: May 18, 2024

Equal Opportunity Statement: Al Babtain Power & Telecommunication Co is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel respected and valued.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.