Client Service Manager - Remote Work

Job Description:

Al-Rashid Trading & Contracting Co Ltd is seeking a confident and hardworking Client Service Manager to join our team on a part-time basis. This role will be conducted remotely, allowing for flexibility in location. The ideal candidate will have at least 6 years of experience in a similar role and possess strong problem-solving and time management skills.

Responsibilities: - Develop and maintain strong relationships with clients - Act as the main point of contact for all client inquiries and concerns - Ensure client satisfaction by addressing any issues in a timely and efficient manner - Collaborate with internal teams to ensure client needs are met - Monitor client accounts and provide regular updates on activities and progress - Identify opportunities for upselling and cross-selling to existing clients - Conduct regular check-ins with clients to gather feedback and assess satisfaction - Stay informed on industry trends and competitor activity to better serve clients

Requirements: - 6+ years of experience in client services or a similar role - Confident and hardworking attitude - Strong problem-solving skills - Excellent time management abilities - Proven track record of building and maintaining client relationships - Bachelor's degree in Business, Marketing, or related field (preferred) - Excellent communication skills - Ability to work independently and as part of a team

Benefits: - Paid sick leave - Travel opportunities - Training and professional development opportunities

Working Environment: At Al-Rashid Trading & Contracting Co Ltd, we strive for excellence and uphold high standards in all endeavors. Our team is dedicated to providing the best service possible to our clients and maintaining a positive working environment.

Deadline to Apply: July 12, 2024

Equal Opportunity Statement: Al-Rashid Trading & Contracting Co Ltd is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or disability. We are committed to creating a diverse and inclusive workplace for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.