Client Service Specialist - Remote Work

Job Description:

Advanced Petrochemical Company is seeking a dedicated Client Service Specialist to join our team on a part-time basis. As a remote worker based in Mecca, SA, you will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction. This entry-level position is perfect for someone who is energetic, adaptable, and looking to develop their career in the petrochemical industry.

Responsibilities: 1. Communicate with clients via phone, email, and online chat to address any inquiries or concerns. 2. Provide product information and support to clients to help them make informed decisions. 3. Manage client accounts and ensure accurate and timely processing of orders. 4. Collaborate with the sales and marketing teams to coordinate client activities and promotions. 5. Monitor client feedback and identify areas for improvement in our products and services. 6. Maintain a high level of emotional intelligence to handle challenging situations with clients.

Requirements: 1. Strong communication skills and ability to build rapport with clients. 2. Ability to work independently and prioritize tasks effectively. 3. Proven ability to think innovatively and offer creative solutions to client issues. 4. High level of emotional intelligence to understand and respond to client needs effectively. 5. Must be energetic, adaptable, and willing to learn new skills. 6. No previous experience required - just a strong willingness to succeed in a client service role.

Benefits: 1. Paid Time Off (PTO) for part-time employees. 2. Gym membership reimbursement to support your wellbeing. 3. Company equipment provided for remote work.

Working Environment: At Advanced Petrochemical Company, we strive for excellence in every aspect of our business. As a Client Service Specialist, you will be expected to uphold our high standards of achievement and constantly seek opportunities for improvement. We foster a supportive and inclusive environment where personal growth and development are encouraged.

Deadline to Apply: July 13, 2024

Equal Opportunity Statement: Advanced Petrochemical Company is an equal opportunity employer. We value diversity and inclusion in our workforce and do not discriminate based on race, gender, age, religion, or any other protected characteristic. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.