Client Support Assistant - Remote Work

Job Description:

The Saudi Electricity Company is seeking a highly motivated and energetic Client Support Assistant to join our team on a part-time, remote basis in Medina, SA. As an Associate Level position, the ideal candidate will have at least 3 years of experience in a similar role and will possess a passion for providing exceptional customer support.

Responsibilities: - Responding to client inquiries and concerns in a timely and professional manner - Providing technical support and troubleshooting assistance to clients - Collaborating with other team members to ensure client needs are met - Maintaining accurate records of client interactions and transactions - Developing and maintaining relationships with clients to ensure client satisfaction - Planning and implementing strategies to improve client support processes - Communicating effectively with clients and team members to provide clear and concise information

Requirements: - 3 years of experience in client support or a related field - Energetic and passionate about providing exceptional customer service - Strong planning and communication skills - Ability to work remotely and independently - Proficient in Microsoft Office and other relevant software - Excellent organizational skills and attention to detail

Benefits: - Company transportation for on-site meetings - Employee discounts on company products and services - Company-provided equipment for remote work

Working Environment: At the Saudi Electricity Company, we focus on exceeding customer expectations and delivering delight. Our team is dedicated to providing the highest level of support to our clients, and we value collaboration and innovation in our work.

Deadline to Apply: Interested candidates should apply by May 2, 2024.

Equal Opportunity Statement: The Saudi Electricity Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.