Client Support Manager - Remote Work

Job Description:

ACWA Power is seeking a highly skilled and experienced Client Support Manager to join our team on a part-time, remote basis. As a Client Support Manager, you will be responsible for managing client relationships, ensuring client satisfaction, and providing support to clients remotely. This role requires a high level of adaptability and resourcefulness, as well as strong innovation and communication skills.

Responsibilities: - Develop and maintain strong relationships with clients - Serve as the main point of contact for clients, addressing any concerns or issues they may have - Provide technical support and troubleshooting assistance to clients remotely - Collaborate with internal teams to ensure client needs are met - Monitor client satisfaction and proactively address any issues that may arise - Analyze client feedback to identify areas for improvement and implement solutions - Keep up-to-date on industry trends and best practices to better serve clients

Requirements: - Bachelor's degree in a related field - Minimum of 6 years of experience in client support or a similar role - Strong communication and interpersonal skills - Ability to work independently and prioritize tasks effectively - Highly adaptable and resourceful - Proficiency in Microsoft Office Suite and CRM software

Benefits: - Paid sick leave - Vision insurance - Free accommodation when traveling for work

Working Environment: At ACWA Power, we thrive in a culture that embraces change and responds resiliently. Our team is dedicated to innovation and collaboration, creating a dynamic and rewarding work environment.

Deadline to Apply: Interested candidates must submit their applications by June 21, 2024.

Equal Opportunity Statement: ACWA Power is an equal opportunity employer and is committed to building a diverse workforce. We welcome and encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, age, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.