Client Support Officer - Remote Work

Job Description:

We are seeking a dedicated and independent Client Support Officer to join our team at Al-Rashid Trading & Contracting Co Ltd. This position is remote, offering part-time hours and the opportunity to work from the comfort of your own home. As a Client Support Officer, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities: - Serve as the main point of contact for clients, addressing their inquiries and concerns in a timely and professional manner - Assist clients with product or service-related questions, issues, and requests - Collaborate with internal teams to ensure client satisfaction and resolve any issues that may arise - Maintain accurate and up-to-date client records and documentation - Identify opportunities to improve processes and enhance the overall client experience - Stay up-to-date on industry trends and best practices to better serve our clients - Work collaboratively with team members to achieve common goals and objectives

Requirements: - Minimum of 2 years of experience in client support or a related field - Excellent communication and interpersonal skills - Strong problem-solving abilities and attention to detail - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office and other relevant software applications - Teamwork and innovation are key soft skills required for this role - A genuine dedication to providing outstanding customer service

Benefits: - Relocation allowance for eligible candidates - Profit sharing opportunities - Disability insurance coverage

Working Environment: At Al-Rashid Trading & Contracting Co Ltd, we believe in continuously learning and adapting to stay ahead in a rapidly changing world. Our team is committed to fostering a collaborative and inclusive work environment where every team member has the opportunity to thrive and grow.

Deadline to Apply: May 11, 2024

Equal Opportunity Statement: Al-Rashid Trading & Contracting Co Ltd is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.