Customer Service Assistant - Remote Work

Job Description:

We are seeking a dedicated and confident Customer Service Assistant to join our team at National Water Company. This position offers remote work opportunities in Mecca, SA on a part-time basis for individuals at the entry level with at least 1 year of experience.

Responsibilities: - Respond to customer inquiries via phone, email, or live chat in a timely and professional manner - Provide assistance with order processing, product information, and general support - Utilize problem-solving skills to address customer issues and provide resolutions - Collaborate with team members to ensure seamless communication and customer satisfaction - Maintain accurate records of customer interactions and transactions

Requirements: - Dedication to providing excellent customer service - Confidence in handling difficult situations and communication effectively - Strong time management skills to prioritize tasks and meet deadlines - Ability to make quick and informed decisions to assist customers effectively - Previous experience in a customer service role is preferred but not required

Personality Traits: - Dedicated - Confident

Soft Skills: - Time management - Decision-making

Benefits: - Company transportation for remote work - Company-provided equipment for job duties - Travel and spending expenses covered for work-related activities

Working Environment: Our company encourages calculated risk-taking to drive innovation and progress. We value creativity and forward-thinking to push boundaries and achieve success.

Deadline to Apply: Please submit your application by June 23, 2024.

Equal Opportunity Statement: National Water Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.