Customer Support Representative - Remote Work

Job Description:

Panda Retail Company is seeking a passionate and driven individual to join our team as a Customer Support Representative for remote work in Jeddah, Saudi Arabia. This is a part-time entry-level position with no prior experience required.

Responsibilities: 1. Provide exceptional customer support via phone, email, and chat. 2. Assist customers with product inquiries, order placement, and issue resolution. 3. Conduct thorough research to provide accurate and timely responses to customer inquiries. 4. Demonstrate leadership skills in managing customer interactions and ensuring customer satisfaction. 5. Collaborate with other team members to address customer needs effectively. 6. Meet and exceed performance metrics for customer satisfaction, response time, and resolution rate.

Requirements: 1. Passionate about providing excellent customer service. 2. Driven to succeed and exceed customer expectations. 3. Strong research skills to provide accurate information to customers. 4. Leadership skills to manage customer interactions and resolve issues effectively. 5. Excellent communication skills, both written and verbal. 6. Ability to work independently and as part of a team. 7. Strong attention to detail and problem-solving abilities.

Benefits: 1. Training & professional development opportunities to enhance your skills. 2. Joining Bonus for successful candidates. 3. Paid sick leave for unexpected absences.

Working environment: At Panda Retail Company, we foster transparency and open dialogue for effective communication at all levels. Our team values collaboration, respect, and continuous improvement to provide the best possible customer support.

Deadline to apply: July 5, 2024

Equal Opportunity Statement: Panda Retail Company is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.