Live Chat Representative - Remote Work

Job Description: Alinma Tokio Marine Company is seeking a reliable and resourceful Live Chat Representative to join our team on a part-time, remote basis. As an entry-level position, no prior experience is required, making this a great opportunity for individuals looking to gain valuable experience in the insurance industry.

Responsibilities: - Respond to customer inquiries and issues promptly and professionally through live chat - Provide accurate information about our products and services - Assist customers with policy inquiries, claims, and billing questions - Resolve customer complaints and escalate issues as necessary - Maintain a high level of customer satisfaction through excellent communication and problem-solving skills - Collaborate with other team members to ensure a smooth customer experience

Requirements: - Reliable and resourceful with the ability to work independently - Strong time management skills and attention to detail - Excellent written and verbal communication skills in English - Proficient in using live chat software and other communication tools - Ability to multitask and prioritize tasks effectively

Benefits: - Parental leave - Vision insurance - Remote work flexibility

Working Environment: At Alinma Tokio Marine Company, we are committed to environmental responsibility and sustainable practices. Our team values diversity and inclusivity, and we strive to create a supportive and inclusive working environment for all employees.

Deadline to apply: 2024-06-29

Equal Opportunity Statement: Alinma Tokio Marine Company is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment and welcome applicants from all backgrounds.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.