SAR5,625 - 6,750 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description:
Al-Yamama is seeking a dedicated and resilient Live Chat Specialist to join our remote team in Riyadh, SA. As a part-time Associate Level position, the Live Chat Specialist will be responsible for providing exceptional customer service through our online chat platform. The ideal candidate will have at least 3 years of experience in customer service or a related field.
Responsibilities: - Respond to customer inquiries and provide assistance through live chat - Resolve customer issues in a timely and professional manner - Maintain a high level of customer satisfaction by delivering exceptional service - Collaborate with other team members to provide a seamless customer experience - Identify opportunities for process improvement and recommend solutions - Stay up to date on product knowledge and company policies
Requirements: - Minimum of 3 years of experience in customer service or a related field - Excellent communication skills and the ability to multitask - Creativity and project management skills - Ability to work independently and as part of a team - Strong attention to detail and problem-solving skills - Proficiency in MS Office and CRM software
Personality Traits: - Dedicated and committed to providing excellent customer service - Resilient and able to handle challenging situations with grace
Benefits: - Training & professional development opportunities - Employee discounts on products and services - Free accommodation for remote workers
Working Environment: At Al-Yamama, we value building strong connections and treating colleagues like an extended family. The successful candidate will join a supportive team that values collaboration and teamwork.
Deadline to Apply: 2024-07-14
Equal Opportunity Statement: Al-Yamama is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected classification. We are committed to creating a diverse and inclusive work environment where all employees feel valued and respected.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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