Account Support Representative - Work from home

Job Description:

We are looking for a motivated and detail-oriented Account Support Representative to join our team at the National Shipping Company of Saudi Arabia. This is a part-time position that allows you to work from the comfort of your own home in Jeddah, SA. As an Associate Level employee, you will be responsible for providing support to our account managers and ensuring the smooth operation of our shipping services.

Responsibilities: - Assist account managers with client communication and follow-up - Maintain accurate records of client interactions and transactions - Research industry trends and competitor activity to identify new opportunities - Prepare presentations and reports for internal and external stakeholders - Collaborate with cross-functional teams to ensure consistent and exceptional service delivery - Handle customer inquiries and resolve issues in a timely and professional manner

Requirements: - 4 years of experience in a similar role - Passionate about the shipping industry and eager to learn - Confident in your ability to communicate effectively with clients and colleagues - Strong research and presentation skills - Ability to work independently and prioritize tasks effectively - Proficient in Microsoft Office and CRM software

Personality Traits: - Passionate about providing exceptional service to our clients - Confident in your ability to represent the company professionally

Soft Skills: - Strong research skills to stay informed about industry trends - Excellent presentation skills to convey information effectively

Benefits: - Paid Time Off (PTO) for work-life balance - Gym membership for employee wellness - Travel opportunities for professional development

Working Environment: At the National Shipping Company of Saudi Arabia, we empower our employees to take ownership of their work and make impactful decisions. We believe in fostering a culture of collaboration, growth, and innovation.

Deadline to apply: 2024-06-12

Equal Opportunity Statement: The National Shipping Company of Saudi Arabia is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to building a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.