Account Support Representative - Work from home

Job Description:

The Account Support Representative at Hilton will be responsible for providing excellent customer service and support to our clients. This position will be based in Riyadh, SA and will be a part-time role with a seniority level of Associate.

Responsibilities: - Responding to client inquiries and providing solutions to their problems in a timely manner - Assisting with client account management and ensuring accurate and up-to-date records - Collaborating with team members to ensure a seamless client experience - Monitoring client accounts and identifying any issues or opportunities for improvement - Communicating with clients via phone, email, and chat to provide support and address any concerns - Utilizing company systems and software to track client interactions and maintain accurate records - Participating in team meetings and training sessions to stay updated on company policies and procedures - Adhering to company guidelines and best practices to ensure high-quality service delivery

Requirements: - Minimum of 3 years of experience in a customer service or account support role - Resourceful and motivated individual with a strong work ethic - Excellent attention to detail and communication skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and experience with customer relationship management software is a plus

Benefits: - Company transportation provided - Travel and spending expenses covered - Medical coverage included

Working Environment: - Collaborate with colleagues worldwide, fostering a global village mentality - Opportunities for growth and development within the company

Deadline to Apply: July 12, 2024

Equal Opportunity Statement: Hilton is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.