Call Center Assistant - Work from home

Job Description:

We are seeking a highly motivated Call Center Assistant to join our team at Almarai Company. This position offers the opportunity to work remotely from home in Riyadh, SA on a part-time basis. As an entry-level position, no prior experience is required, making this an ideal opportunity for individuals looking to start their career in customer service.

Responsibilities: - Answering incoming calls from customers and assisting with inquiries or concerns - Making outbound calls to follow up on customer requests or resolve issues - Providing excellent customer service at all times - Documenting customer interactions and maintaining accurate records - Collaborating with team members to ensure a seamless customer experience - Adhering to company policies and procedures - Handling confidential information with discretion and professionalism

Requirements: - Reliable and hardworking personality traits - Excellent communication skills - Creativity in problem-solving and customer interactions - Ability to work independently and as part of a team - Proficiency in using computer programs and software - High school diploma or equivalent - Must have a quiet workspace at home to handle calls effectively

Benefits: - Gym membership - Joining Bonus - Retirement plan - Opportunities for advancement within the company

Working Environment: At Almarai Company, we strive to inject a sense of joy and vibrancy into the work environment. We value teamwork, creativity, and open communication, creating a positive atmosphere where employees can thrive and grow in their careers.

Deadline to Apply: Please submit your application by May 29, 2024.

Equal Opportunity Statement: Almarai Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, or any other protected characteristic. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.