Remote Call Center Associate

Job Description:

We are looking for a Remote Call Center Associate to join our team at the Saudi Arabian Fertilizer Company in Jeddah, SA. This is a part-time entry-level position that requires at least 1 year of experience in a customer service or call center role.

As a Remote Call Center Associate, your responsibilities will include: - Handling inbound and outbound calls in a professional and efficient manner - Providing excellent customer service and resolving customer inquiries and issues - Maintaining accurate records of customer interactions and transactions - Collaborating with team members to achieve team goals and targets - Adhering to company policies and procedures at all times - Demonstrating strong attention to detail and accuracy in all tasks

Requirements: - Energetic and resilient personality traits to thrive in a fast-paced call center environment - Strong cooperation and people management soft skills to effectively communicate with customers and team members - Excellent verbal and written communication skills in Arabic and English - Ability to work independently and as part of a team - Proficiency in using computer systems and software applications - Flexibility to work variable shifts, including evenings and weekends

Benefits: - Paid Time Off (PTO) for part-time employees - Employee discounts on company products and services - Gym membership reimbursement program

Working Environment: At Saudi Arabian Fertilizer Company, we value building strong connections and treating our colleagues like an extended family. We promote a supportive and inclusive work environment where employees can grow and thrive.

Deadline to Apply: May 18, 2024

Equal Opportunity Statement: Saudi Arabian Fertilizer Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We welcome all qualified candidates to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.