Remote Call Center Associate

Job Description:

Al Hokair Group is seeking a Remote Call Center Associate to join our team in Medina, SA. This part-time entry-level position is perfect for individuals who are driven, passionate, and looking to kickstart their career in customer service. No prior experience is necessary, as full training will be provided.

Responsibilities: - Handle incoming calls from customers in a remote call center setting - Provide exceptional customer service and support - Address customer inquiries, concerns, and complaints in a professional manner - Utilize critical thinking skills to resolve issues and escalate when necessary - Maintain a high level of professionalism and efficiency in a fast-paced environment - Meet or exceed performance goals and metrics set by the company

Requirements: - Strong time management skills and the ability to prioritize tasks effectively - Excellent communication skills, both written and verbal - Ability to work independently and as part of a team - Must be tech-savvy and familiar with working in a remote environment - High school diploma or equivalent - Must be driven and passionate about customer service - Must have a positive attitude and willingness to learn and grow

Benefits: - Joining Bonus - Free accommodation for remote work - Company transportation to and from work - Opportunities for advancement and career growth within the company

Working Environment: At Al Hokair Group, we focus on exceeding customer expectations and delivering delight in every interaction. Our team is committed to providing top-notch customer service and creating a positive experience for all customers.

Deadline to apply: July 4, 2024

Equal Opportunity Statement: Al Hokair Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.