Call Center Specialist

Job Description:

Dallah Healthcare Company is seeking a motivated and resourceful Call Center Specialist to join our team in Riyadh, Saudi Arabia. As an entry-level position, no prior experience is required, making this an excellent opportunity for individuals looking to start a career in the healthcare industry.

Responsibilities: 1. Handle incoming and outgoing calls in a professional and courteous manner. 2. Provide information and assistance to callers regarding healthcare services, appointments, and general inquiries. 3. Schedule appointments for patients, ensuring accuracy and efficiency. 4. Maintain detailed and accurate records of all calls and interactions. 5. Collaborate with other team members to ensure seamless communication and coordination. 6. Participate in ongoing training and professional development opportunities to enhance job performance. 7. Utilize innovative approaches to problem-solving and improving the overall efficiency of the call center.

Requirements: 1. Strong communication skills and a customer-focused mindset. 2. Ability to work well in a team and collaborate effectively with colleagues. 3. Must be motivated, resourceful, and adaptable to change. 4. Basic computer skills and proficiency in Microsoft Office applications. 5. Must have a high school diploma or equivalent. 6. Fluency in English and Arabic is preferred but not required.

Benefits: 1. Training & professional development opportunities to enhance skills and knowledge. 2. Vision insurance and medical coverage for eligible employees. 3. Be part of a dynamic team that leads the industry through cutting-edge ideas and solutions.

Equal Opportunity Statement: Dallah Healthcare Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: 2024-05-07

If you meet the requirements and are looking to kickstart your career in the healthcare industry, apply now to join our team as a Call Center Specialist at Dallah Healthcare Company in Riyadh, Saudi Arabia.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.