Remote Chat Support Assistant

Job Description:

We are looking for a Remote Chat Support Assistant to join our team at Saudi Electricity Company. This part-time position is based in Jeddah, Saudi Arabia and is perfect for someone who is passionate, confident, and eager to provide exceptional customer service through chat support.

Responsibilities: - Provide timely and accurate responses to customer inquiries through chat support - Assist customers with troubleshooting technical issues related to electricity services - Identify customer needs and recommend appropriate solutions - Maintain a high level of professionalism and customer service at all times - Collaborate with team members to improve processes and enhance the overall customer experience - Keep accurate records of customer interactions and transactions

Requirements: - 1 year of experience in customer service or a related field - Strong communication skills and the ability to articulate information clearly and effectively - Ability to multitask and prioritize tasks in a fast-paced environment - Persuasion skills to effectively communicate with customers and resolve issues - Innovative mindset to propose new ideas and solutions for improving customer support processes - Must be passionate about providing exceptional customer service and creating positive interactions with customers

Benefits: - Free food provided during working hours - Profit sharing opportunities - Life insurance coverage for all employees

Working Environment: At Saudi Electricity Company, we are committed to supporting our employees in their personal and professional development. We offer a positive and inclusive working environment where team members are encouraged to grow and succeed.

Equal Opportunity Statement: Saudi Electricity Company is an equal opportunity employer and we welcome applicants from all backgrounds. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or any other characteristic protected by law.

Deadline to Apply: June 25, 2024

If you meet the requirements for this position and are excited about the opportunity to join our team as a Remote Chat Support Assistant, we encourage you to apply and be a part of our dynamic and customer-focused team.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.