Chat Support Associate - Work from home

Job Description:

Abdul Latif Jameel Co Ltd is seeking a Chat Support Associate to work remotely from home in Riyadh, SA. This part-time entry-level position requires zero years of experience, making it an excellent opportunity for those looking to start their career in customer support.

Responsibilities: - Respond to customer inquiries via chat, providing timely and accurate information - Resolve customer issues and complaints in a professional and courteous manner - Escalate complex issues to the appropriate team members for resolution - Maintain detailed records of customer interactions and transactions - Identify and report trends in customer inquiries to improve overall customer experience

Requirements: - Independent and adaptable personality traits - Strong people management and communication skills - Ability to work independently and take initiative - Excellent typing skills and attention to detail - Previous customer service experience is a plus, but not required

Benefits: - Vision insurance for eligible employees - Profit sharing opportunities - Travel & spending expenses reimbursement - Opportunities for growth and career advancement

Working Environment: At Abdul Latif Jameel Co Ltd, we encourage a spirit of exploration and taking calculated risks for growth. Our team values creativity, collaboration, and innovation, and we strive to create a supportive and inclusive work environment for all employees.

Deadline to Apply: The deadline to apply for the Chat Support Associate position is July 14, 2024.

Equal Opportunity Statement: Abdul Latif Jameel Co Ltd is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals, regardless of race, gender, age, disability, religion, or sexual orientation.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.