Chat Support Representative - Work from home

Job Description:

El Seif Engineering Contracting Company is seeking a Chat Support Representative to join our team remotely in Medina, SA. As a Chat Support Representative, you will be responsible for providing timely and accurate support to customers through chat platforms. This position is part-time and perfect for those looking to gain experience in customer service in a work-from-home setting.

Responsibilities: - Respond to customer inquiries and issues through chat platforms in a timely manner - Troubleshoot and resolve customer concerns effectively and efficiently - Provide accurate information about products and services to customers - Maintain a positive and professional demeanor at all times - Collaborate with team members to improve customer satisfaction and retention - Meet and exceed performance goals set by the company

Requirements: - High School diploma or equivalent - Strong communication skills, both written and verbal - Ability to work well in a team environment - Proficiency in using chat platforms and basic computer skills - Hardworking and resourceful personality traits - No prior experience required, as training will be provided

Benefits: - Life insurance coverage - Training and opportunities for professional development - Travel and spending expenses covered - Build strong connections with colleagues and be part of a company culture that treats everyone like family

Equal Opportunity Statement: El Seif Engineering Contracting Company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Deadline to apply: July 5, 2024

If you meet the requirements and are ready to join a dynamic team of professionals, we encourage you to apply for the Chat Support Representative position with El Seif Engineering Contracting Company. Join us in providing excellent customer service and building strong relationships with our customers.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.