Remote Client Relations Assistant

Job Description:

We are seeking a Remote Client Relations Assistant to join our team at Saudi Railways Organization in Medina, Saudi Arabia. This part-time entry-level position does not require any previous experience, making it a great opportunity for individuals looking to kickstart their career in client relations.

Responsibilities: 1. Communicate with clients via phone, email, and video conferencing to provide excellent customer service and address any inquiries or issues. 2. Assist with client onboarding and ensure a smooth transition into our services. 3. Maintain client records and update information as needed. 4. Collaborate with the client relations team to identify opportunities for improvement and implement solutions. 5. Provide regular updates to clients on their accounts and any changes or updates within the organization.

Requirements: 1. Must be driven and confident in a remote work environment. 2. Strong adaptability and decision-making skills. 3. Excellent communication and interpersonal skills. 4. Ability to work independently and manage time effectively. 5. Proficiency in Microsoft Office and other common business software. 6. Bachelor's degree in business, communications, or related field preferred.

Benefits: 1. Relocation allowance for eligible employees. 2. Company-provided equipment for remote work. 3. Retirement plan options for long-term financial security. 4. Opportunities for growth and advancement within the organization.

Working Environment: At Saudi Railways Organization, we value autonomy and trust our employees to excel in their roles. We encourage independence and innovation, providing support and resources to help employees succeed in a remote work environment.

Equal Opportunity Statement: Saudi Railways Organization is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.