Client Relations Representative

Job Description:

Al-Rashid Trading & Contracting Co Ltd is seeking a passionate and resilient Client Relations Representative to join our team in Jeddah, SA. As a part-time entry level position, the Client Relations Representative will be responsible for building and maintaining relationships with clients to ensure their satisfaction with our products and services.

Responsibilities: - Responding to client inquiries and resolving issues in a timely and professional manner - Communicating effectively with clients to understand their needs and provide appropriate solutions - Maintaining accurate records of client interactions and transactions - Collaborating with internal teams to ensure client needs are met - Proactively identifying opportunities to upsell products and services to existing clients - Monitoring client satisfaction and seeking feedback to continually improve our services

Requirements: - 1 year of experience in a customer service or client relations role - Strong decision-making skills and the ability to adapt to changing circumstances - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent

Personality Traits: - Passionate about providing excellent customer service - Resilient in the face of challenges and able to maintain a positive attitude

Soft Skills: - Strong decision-making skills - Adaptability to changing situations

Benefits: - Company equipment provided - Travel opportunities for client meetings or conferences - Dental insurance coverage

Working Environment: - Our team is dedicated to understanding and exceeding customer expectations. We strive to provide the best possible service to our clients and are committed to creating a positive and supportive work environment.

Equal Opportunity Statement: Al-Rashid Trading & Contracting Co Ltd is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified applicants will receive consideration for employment without regard to any of these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.