Client Relations Representative

Job Description: As a Client Relations Representative at Almarai Company, located in Riyadh, SA, you will be responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. This part-time entry-level position requires no prior experience, but passion and resilience are essential personality traits for success in this role.

Responsibilities: 1. Act as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner. 2. Develop and maintain a strong understanding of the company's products and services to effectively communicate their value to clients. 3. Conduct regular check-ins with clients to gather feedback, identify opportunities for improvement, and promote upselling or cross-selling opportunities. 4. Collaborate with internal teams to ensure seamless delivery of products and services to clients. 5. Create and maintain detailed client records and report on key performance metrics to track client satisfaction and retention. 6. Utilize persuasive communication skills and strategic planning to effectively address client needs and overcome objections.

Requirements: 1. Passion for building relationships and delivering exceptional customer service. 2. Resilience to handle challenging situations and maintain a positive attitude. 3. Strong persuasion skills to influence clients and drive desired outcomes. 4. Ability to think strategically and develop plans to meet client needs. 5. Excellent communication and interpersonal skills. 6. Proficiency in Microsoft Office and CRM software.

Benefits: 1. Travel and spending expenses covered. 2. Training and professional development opportunities. 3. Joining bonus for new hires.

Working Environment: At Almarai Company, we value diversity and inclusivity, creating a culture of belonging where every individual is respected and valued for their unique contributions. As a Client Relations Representative, you will play a key role in fostering this inclusive environment.

Equal Opportunity Statement: Almarai Company is an equal opportunity employer and we are committed to creating a diverse and inclusive workplace where all employees are respected and valued for their unique perspectives and contributions. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, or any other protected characteristic.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.