Client Relations Specialist

Job Description:

Mobily is seeking a motivated and resourceful Client Relations Specialist to join our team in Jeddah, SA. As a Client Relations Specialist, you will be responsible for building and maintaining relationships with our clients, ensuring their needs are met and providing excellent customer service.

Responsibilities: - Serve as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner - Build strong relationships with clients to understand their needs and preferences - Proactively reach out to clients to provide updates on services and offerings - Collaborate with internal teams to coordinate client requests and ensure prompt resolution - Keep accurate records of client interactions and transactions - Identify opportunities to upsell or cross-sell services to clients - Stay up-to-date on industry trends and competitor activities to provide informed recommendations to clients

Requirements: - 1 year of experience in a similar role - Motivated and resourceful individual with excellent communication skills - Strong planning skills and a high level of attention to detail - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office and CRM software - Bachelor's degree in Business Administration or a related field is preferred

Personality Traits: - Motivated - Resourceful

Soft Skills: - Planning - Attention to detail

Benefits: - Disability insurance - Free accommodation - Retirement plan

Working Environment: At Mobily, we believe in continuously learning and adapting to stay ahead in a rapidly changing world. Join our team and be part of an innovative and dynamic work environment.

Deadline to apply: June 12, 2024

Equal Opportunity Statement: Mobily is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.