Client Service Assistant - Work from home

salary Salary :

SAR5,625 - 7,687 monthly

icon building Company : ACWA Power
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Open only for candidates based in Saudi Arabia

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Job Description - Client Service Assistant - Work from home

Job Description:

ACWA Power is seeking a detail-oriented and client-focused Client Service Assistant to work remotely from Medina, SA. As a Client Service Assistant, you will be responsible for providing exceptional customer service to our clients, managing client inquiries and requests, and ensuring a positive client experience.

Responsibilities: - Respond to client inquiries via email, phone, and chat in a timely and professional manner - Assist clients with account management, troubleshooting issues, and resolving concerns - Coordinate with internal teams to address client needs and ensure client satisfaction - Maintain accurate records of client interactions and transactions - Collaborate with colleagues to improve the overall client service experience - Assist in developing client service policies and procedures to enhance efficiency and effectiveness - Stay up-to-date on product knowledge and industry trends to better serve clients

Requirements: - 2+ years of experience in a client service or customer support role - Strong communication skills and the ability to build rapport with clients - Highly adaptable and confident in handling diverse client needs and situations - Excellent cooperation and planning skills to effectively manage client relationships and expectations - Proficiency in using CRM systems and other client service tools - Bachelor's degree in Business Administration or related field preferred

Benefits: - Employee discounts on company products and services - Opportunities for training and professional development - Retirement plan options to support your long-term financial goals

Working Environment: At ACWA Power, we cultivate leaders who foster inclusivity and mentorship. Our team values collaboration, innovation, and continual growth. We provide a supportive and empowering work environment where every team member can thrive.

Equal Opportunity Statement: ACWA Power is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We welcome applicants of all backgrounds and encourage individuals with disabilities to apply.

Deadline to apply: July 13, 2024

Don't miss out on this exciting opportunity to join ACWA Power as a Client Service Assistant and make a difference in our clients' experience! Apply now to be considered for this part-time, work-from-home position in Medina, SA.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Client Service Assistant - Work from home posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Saudi Arabia

This job is no longer accepting applications.

Scroll down below to view similar jobs .

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