Client Service Manager

Job Description:

Panda Retail Company is seeking a dedicated and experienced Client Service Manager to join our team in Mecca, SA. As a mid-to-senior level professional with a minimum of 8 years of experience in client services, the Client Service Manager will play a key role in maintaining and enhancing relationships with our clients.

Responsibilities: - Manage client accounts and serve as the primary point of contact for all client inquiries and concerns - Develop and implement strategies to meet client needs and exceed their expectations - Collaborate with internal teams to ensure seamless delivery of products and services to clients - Monitor client satisfaction and address any issues or concerns in a timely and effective manner - Analyze client data and provide insights to inform decision-making and improve client relationships - Lead client meetings, presentations, and negotiations to drive business growth and retention - Stay current on industry trends and best practices in client service management

Requirements: - Minimum of 8 years of experience in client services or a related field - Proven track record of successfully managing client relationships and driving business results - Strong communication and interpersonal skills - Resilient and driven personality traits - Excellent time management and organizational skills - Ability to persuade and influence others effectively

Benefits: - Disability insurance - Free accommodation - Profit sharing

Working Environment: At Panda Retail Company, we uphold the highest standards of ethical conduct and integrity. Our team is committed to fostering a supportive and inclusive working environment where every individual can thrive and succeed.

Deadline to Apply: June 3, 2024

Equal Opportunity Statement: Panda Retail Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other status protected by law. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.