Client Service Manager - Work from home

Job Description: Saudi Binladin Group is seeking a part-time Client Service Manager to join our team working from home in Riyadh, SA. The ideal candidate will be a passionate and adaptable individual with a strong attention to detail and excellent analytical skills. As a Client Service Manager, you will be responsible for managing client accounts, providing exceptional customer service, and building strong relationships with colleagues, clients, and partners.

Responsibilities: - Manage client accounts and ensure their needs are met in a timely and professional manner - Communicate with clients to understand their requirements and provide solutions to meet their needs - Develop and maintain relationships with clients to ensure their satisfaction and loyalty - Collaborate with internal teams to coordinate client projects and deliverables - Analyze client feedback and provide recommendations for improvement - Track and report on client metrics and KPIs - Stay up-to-date on industry trends and best practices in client service management

Requirements: - Bachelor's degree in Business Administration or related field - 7+ years of experience in client service management or a similar role - Excellent communication and interpersonal skills - Strong analytical skills with a keen attention to detail - Ability to work independently and as part of a team - Proven track record of building and maintaining successful client relationships - Proficiency in Microsoft Office and CRM software - Ability to work from home and maintain a high level of productivity - Visa sponsorship available for eligible candidates

Benefits: - Training and professional development opportunities - Employee discounts on company products and services - Visa sponsorship for eligible candidates

Working Environment: As a Client Service Manager, you will have the opportunity to work from home while building strong relationships with colleagues, clients, and partners. You will be part of a dynamic and collaborative team that values innovation, creativity, and excellence in customer service.

Deadline to Apply: April 9, 2024

Equal Opportunity Statement: Saudi Binladin Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.