Client Service Officer

Job Description:

Panda Retail Company is seeking a qualified Client Service Officer to join our team in Jeddah, SA. As a Client Service Officer, you will be responsible for providing excellent customer service to our clients and ensuring their needs are met in a timely and efficient manner.

Responsibilities: - Serve as the primary point of contact for clients, addressing their inquiries and concerns promptly and effectively - Build and maintain strong relationships with clients to ensure satisfaction and retention - Proactively identify opportunities to upsell or cross-sell products and services to clients - Collaborate with other departments within the company to resolve client issues and improve overall customer experience - Monitor client accounts and keep accurate records of interactions - Prepare reports and present findings to management as needed - Stay up-to-date on industry trends and best practices to provide clients with valuable insights and recommendations

Requirements: - Bachelor's degree in Business Administration or related field - Minimum of 4 years of experience in a client service role - Resourceful and adaptable with the ability to thrive in a fast-paced environment - Strong negotiation and leadership skills - Excellent communication and problem-solving abilities - Proficiency in Microsoft Office suite - Ability to work independently and as part of a team

Benefits: - Training and professional development opportunities to enhance skills and knowledge - Travel opportunities to engage with clients and expand market reach - Paid sick leave to prioritize health and well-being

Working Environment: At Panda Retail Company, you will have the opportunity to achieve success in a high-energy workplace focused on delivering impactful results. We value teamwork, innovation, and continuous improvement to drive growth and exceed client expectations.

Deadline to Apply: 2024-05-06

Equal Opportunity Statement: Panda Retail Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.