Client Service Officer - Work from home

Job Description:

The National Shipping Company of Saudi Arabia is seeking a Client Service Officer to join our team on a part-time basis. This position will allow you to work from the comfort of your own home, providing support to our clients in Jeddah, SA.

Responsibilities: - Manage client inquiries and provide timely and accurate responses - Build and maintain strong relationships with clients to ensure customer satisfaction - Assist clients in navigating our products and services, offering solutions to meet their needs - Collaborate with internal teams to resolve any client issues or concerns - Utilize creativity and decision-making skills to provide innovative solutions to client problems - Maintain detailed records of client interactions and transactions - Stay up-to-date on industry trends and best practices to provide top-notch service

Requirements: - Resourceful and passionate individual with a strong desire to help others - Strong communication and interpersonal skills - Ability to think creatively and make informed decisions - Proficiency in Microsoft Office Suite and CRM software - High school diploma or equivalent - No prior experience required, training will be provided

Benefits: - Visa sponsorship - Training and professional development opportunities - Travel opportunities within Saudi Arabia and beyond

Working Environment: At the National Shipping Company of Saudi Arabia, we value transparency and open dialogue. We believe that effective communication is key to success at all levels of the organization. As a Client Service Officer, you will be encouraged to share your ideas and contribute to the overall success of the team.

Equal Opportunity Statement: The National Shipping Company of Saudi Arabia is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified individuals are encouraged to apply.

Deadline to Apply: May 2, 2024

If you are a motivated and customer-focused individual looking to start your career in client services, we encourage you to apply for this exciting opportunity with the National Shipping Company of Saudi Arabia.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.