Client Service Officer - Work from home

Job Description:

We are seeking a dedicated and motivated Client Service Officer to join our team at Al Babtain Power & Telecommunication Co in Medina, SA. This is a part-time position with the opportunity to work from home. As an entry-level position, no prior experience is required, making it an excellent opportunity for individuals looking to start their career in client service.

Responsibilities: 1. Serve as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner. 2. Collaborate with internal teams to ensure client satisfaction and timely resolution of issues. 3. Maintain accurate records of client interactions and transactions. 4. Identify opportunities to upsell or cross-sell products and services to clients. 5. Conduct market research to identify potential clients and business opportunities. 6. Prepare reports and presentations for management as needed. 7. Assist in the development and implementation of client service strategies to improve satisfaction and retention rates.

Requirements: 1. Independent and resilient personality traits to effectively work from home and handle challenging situations. 2. Strong communication skills to interact with clients and internal teams effectively. 3. Innovative mindset to identify and implement new strategies for client service improvement. 4. High school diploma or equivalent required; bachelor's degree preferred but not required. 5. Ability to work part-time hours and meet deadlines consistently.

Benefits: 1. Company equipment provided for remote work. 2. Visa sponsorship for international candidates. 3. Company transportation for on-site meetings or events. 4. Opportunity to give back to the community through corporate social responsibility initiatives.

Equal Opportunity Statement: Al Babtain Power & Telecommunication Co is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or disability.

Deadline to apply: 2024-05-18

Join our team and kick-start your career in client service with Al Babtain Power & Telecommunication Co! Apply now to become a part of our dynamic and supportive work environment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.