Client Support Assistant

Job Description:

Al Hokair Group is seeking a dedicated and reliable Client Support Assistant to join our team in Mecca, SA on a part-time basis. As an entry-level position with one year of experience, this role is perfect for someone looking to kickstart their career in the hospitality industry. The ideal candidate will possess strong persuasion and presentation skills to effectively communicate with clients and provide excellent support.

Responsibilities: 1. Assist clients with inquiries and provide information about products and services offered by the company. 2. Address client concerns and complaints in a professional and timely manner. 3. Maintain accurate records of client interactions and transactions. 4. Collaborate with the sales team to identify opportunities to upsell or cross-sell products and services. 5. Provide administrative support to the client support team as needed. 6. Participate in training programs to continuously improve knowledge and skills. 7. Collaborate with other departments to ensure a seamless client experience.

Requirements: 1. High school diploma or equivalent. 2. Excellent communication and interpersonal skills. 3. Strong persuasion and presentation skills. 4. Ability to work in a fast-paced environment and multitask effectively. 5. Basic computer skills and proficiency in Microsoft Office suite. 6. Ability to work independently and as part of a team.

Benefits: 1. Employee discounts on company products and services. 2. Disability insurance coverage. 3. Visa sponsorship for eligible candidates.

Working Environment: At Al Hokair Group, we believe in unleashing creativity in a setting that celebrates and nurtures innovation. Join our team and be a part of a dynamic and inclusive work environment where your contributions are valued and recognized.

Equal Opportunity Statement: Al Hokair Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or any other protected status. We are committed to creating a diverse and inclusive workplace where everyone feels welcome and valued.

Deadline to apply: 2024-06-12

We look forward to receiving your application and welcoming you to the Al Hokair Group team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.