Client Support Assistant

Job Description:

We are looking for a reliable and resourceful Client Support Assistant to join our team at Saudi Airlines in Mecca, SA. As a Client Support Assistant, you will be responsible for providing excellent customer service to our clients and assisting them with any inquiries or issues they may have.

Responsibilities: - Responding to client inquiries via phone, email, and in person in a timely and professional manner - Providing accurate information about our services and policies - Assisting clients with booking flights, making changes to their reservations, and handling any issues that may arise - Coordinating with other departments to ensure client needs are met - Maintaining accurate records of client interactions and transactions

Requirements: - 1 year of experience in a customer service role preferred - Excellent communication and interpersonal skills - Emotional intelligence and the ability to empathize with clients - Strong problem-solving skills and the ability to think on your feet - Ability to work well in a team and cooperate with colleagues - Must be reliable and able to work independently - High school diploma or equivalent

Benefits: - Parental leave - Company transportation - Employee discounts - Opportunity to be part of a company that pioneers change and sets industry benchmarks

Deadline to apply: June 29, 2024

Equal Opportunity Statement: Saudi Airlines is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.