Client Support Assistant - Work from home

Job Description:

ACWA Power is currently seeking a dedicated and motivated Client Support Assistant to work from home in Jeddah, SA. This position is part-time and entry level, requiring at least 1 year of experience. The ideal candidate will be driven and adaptable, with strong communication and teamwork skills.

Responsibilities: - Providing excellent support to clients via phone, email, and online chat - Assisting clients with account inquiries, technical issues, and general questions - Troubleshooting problems and escalating issues as needed - Maintaining accurate records of client interactions and transactions - Collaborating with team members to ensure client satisfaction - Participating in training sessions and professional development activities - Meeting or exceeding performance goals and KPIs set by management

Requirements: - 1 year of experience in a customer service or client support role - Excellent communication skills, both written and verbal - Strong teamwork and collaboration abilities - High school diploma or equivalent - Proficiency in Microsoft Office and other basic computer programs - Ability to work independently and manage time effectively - Availability to work flexible hours as needed

Benefits: - Company transportation for in-person meetings or events - Disability insurance coverage for peace of mind - Paid overtime opportunities for extra income

Working Environment: At ACWA Power, you will be part of a high-energy workplace focused on delivering impactful results. Our team is dedicated to achieving success through collaboration, innovation, and dedication to our clients. You will have the opportunity to grow and develop your skills while making a difference in the lives of our clients.

Deadline to Apply: June 23, 2024

Equal Opportunity Statement: ACWA Power is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.