Client Support Associate

Middle East Battery Company is seeking a part-time Client Support Associate to join our team in Medina, Saudi Arabia. As an Associate Level position, we require a minimum of 3 years of experience in a similar role.

The ideal candidate for this position will be hardworking, independent, creative, and have strong negotiation skills. They should have a passion for providing excellent customer service and be able to work effectively in a fast-paced environment.

Responsibilities: - Provide support to clients via phone, email, and in-person meetings - Assist clients with product inquiries, orders, and any issues that may arise - Build and maintain strong relationships with clients to ensure satisfaction and retention - Collaborate with sales and marketing teams to promote products and services - Handle incoming and outgoing communications with clients efficiently and professionally - Keep detailed records of client interactions and transactions

Requirements: - 3+ years of experience in a client support role - Strong communication and interpersonal skills - Ability to multitask and prioritize workload effectively - Proficiency in Microsoft Office suite - Knowledge of customer relationship management (CRM) software is a plus

Benefits: - Disability insurance - Training and professional development opportunities - Medical coverage

Working Environment: At Middle East Battery Company, we strive to inject a sense of joy and vibrancy into the work environment. We believe in creating a positive and inclusive workplace where all employees feel valued and supported.

Deadline to apply: 2024-06-12

Equal Opportunity Statement: Middle East Battery Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees can thrive.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.