Client Support Associate - Work from home

Job Description:

We are seeking a Client Support Associate to join our team at the National Shipping Company of Saudi Arabia. This is a part-time position that allows you to work from the comfort of your own home. As an entry-level candidate with zero years of experience required, this is a great opportunity for individuals looking to kickstart their career in the shipping industry.

Responsibilities: 1. Provide exceptional customer support to clients via phone, email, and chat. 2. Assist clients with any inquiries, issues, or concerns they may have regarding our shipping services. 3. Process orders, track shipments, and update clients on the status of their deliveries. 4. Collaborate with various departments to ensure timely and efficient resolution of client issues. 5. Maintain accurate records of client interactions and transactions. 6. Identify opportunities to upsell or cross-sell additional services to clients. 7. Stay up-to-date on industry trends and best practices in customer support.

Requirements: 1. Hardworking and driven individual with a strong work ethic. 2. Excellent communication and problem-solving skills. 3. Ability to think creatively and analyze situations effectively. 4. High school diploma or equivalent. 5. Proficiency in Microsoft Office Suite. 6. Ability to work independently and as part of a team.

Benefits: 1. Free accommodation for remote work. 2. Relocation allowance for any potential future on-site work. 3. Paid sick leave for all employees.

Working Environment: At the National Shipping Company of Saudi Arabia, we foster transparency and open dialogue for effective communication at all levels. Our team values collaboration, respect, and continuous improvement.

Equal Opportunity Statement: The National Shipping Company of Saudi Arabia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Deadline to Apply: July 14, 2024

If you meet the requirements and are excited about the opportunity to join our team as a Client Support Associate, we encourage you to apply before the deadline. We look forward to reviewing your application!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.