Client Support Manager

Job Description:

Saudi Kayan Petrochemical Company is seeking a Client Support Manager to join our team in Mecca, SA. As a Client Support Manager, you will be responsible for managing relationships with our clients to ensure their needs are met and problems are resolved in a timely and professional manner.

Responsibilities: - Serve as the main point of contact for clients, addressing any questions or concerns they may have - Develop strong, long-lasting relationships with clients, promoting trust and loyalty - Take ownership of client issues and follow through to resolution - Collaborate with internal teams to ensure client needs are being met and solutions are implemented effectively - Proactively identify areas for improvement in client services and make recommendations to management - Provide product and service demonstrations to clients as needed - Analyze client feedback and data to make informed decisions on improving client satisfaction

Requirements: - Minimum of 5 years of experience in client support or a related field - Energetic and resourceful personality traits - Strong negotiation and time management skills - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Bachelor's degree in Business Administration or a related field

Benefits: - Visa sponsorship for eligible candidates - Parental leave for both mothers and fathers - Remote work flexibility

Working Environment: At Saudi Kayan Petrochemical Company, we embrace diversity and create an inclusive culture that values and respects all perspectives. We believe in fostering a supportive and collaborative work environment where all employees can thrive and grow.

Deadline to apply: May 14, 2024

Equal Opportunity Statement: Saudi Kayan Petrochemical Company is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees regardless of race, gender, age, religion, sexual orientation, or disability. All qualified applicants will receive consideration for employment without regard to these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.