Client Support Representative

Job description:

We are seeking a Client Support Representative to join our team at Saudi Kayan Petrochemical Company in Jeddah, Saudi Arabia. As a Client Support Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and issues are resolved in a timely and professional manner. This position is part-time and entry level, with one year of experience required.

Responsibilities: - Respond to client inquiries via phone, email, and in person - Resolve client issues and complaints in a timely and efficient manner - Communicate with clients to gather feedback and ensure satisfaction - Maintain accurate records of client interactions and transactions - Collaborate with other departments to address client needs and concerns - Provide product and service information to clients - Identify opportunities to upsell products and services to clients

Requirements: - Confident and independent personality traits - Creativity and people management soft skills - Excellent communication and interpersonal skills - Strong problem-solving abilities - Ability to work well in a team environment - Proficiency in Microsoft Office Suite - Fluency in Arabic and English

Benefits: - Company transportation - Disability insurance - Parental leave

Working environment: At Saudi Kayan Petrochemical Company, we foster a dynamic workplace that values teamwork, innovation, and shared success. Our employees are our most valuable asset, and we are committed to providing a supportive and inclusive work environment where everyone can thrive.

Equal opportunity statement: Saudi Kayan Petrochemical Company is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected status. We celebrate diversity and are dedicated to creating a fair and inclusive work environment for all employees.

Deadline to apply: May 2, 2024

If you meet the requirements for this position and are excited to join a dynamic team dedicated to providing exceptional customer service, we encourage you to apply for the Client Support Representative role at Saudi Kayan Petrochemical Company.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.