Remote Client Support Representative

Job description:

United Electronics Company is seeking a passionate and reliable Remote Client Support Representative to join our team in Riyadh, SA. As a part-time Associate Level position, the Remote Client Support Representative will be responsible for providing exceptional customer service and technical support to our clients remotely.

Responsibilities: 1. Respond to client inquiries and provide technical support via phone, email, and chat. 2. Troubleshoot technical issues and provide solutions in a timely manner. 3. Collaborate with other teams to ensure the best possible customer experience. 4. Maintain accurate records of client interactions and provide detailed reports as needed. 5. Stay up-to-date on product knowledge and industry trends to better assist clients. 6. Participate in training and professional development opportunities to enhance skills. 7. Promote a positive and professional image of the company at all times. 8. Cooperate with team members and demonstrate effective people management skills. 9. Adhere to company policies and procedures to ensure efficiency and consistency in client support.

Requirements: 1. Bachelor's degree in a related field or equivalent experience. 2. Minimum of 4 years of experience in customer service or technical support roles. 3. Excellent communication skills, both written and verbal. 4. Proficiency in using customer support software and tools. 5. Ability to work independently and prioritize tasks effectively. 6. Strong problem-solving skills and attention to detail. 7. Ability to adapt to changing priorities and work well under pressure. 8. Passion for providing exceptional customer service and technical support. 9. Reliable and committed to meeting deadlines and exceeding expectations. 10. Demonstrated cooperation and people management skills.

Benefits: - Travel opportunities for training or conferences. - Visa sponsorship for eligible candidates. - Training and professional development programs to enhance skills and knowledge. - Promotion of equality and fairness for all employees in the working environment.

Equal Opportunity Statement: United Electronics Company is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment without regard to these factors.

Deadline to apply: May 28, 2024.

If you meet the requirements and are interested in joining our team as a Remote Client Support Representative, please submit your application before the deadline. We look forward to reviewing your qualifications and connecting with potential candidates who share our passion for customer service and technical support.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.