Client Support Representative

Job Description:

We are looking for a motivated and energetic Client Support Representative to join our team at Saudi Post in Mecca, SA. As a Client Support Representative, you will be responsible for providing exceptional customer service to our clients and ensuring their needs are met in a timely and efficient manner. This is a part-time position at the Associate Level, with a requirement of at least 3 years of relevant experience.

Responsibilities: - Handle incoming client inquiries via phone, email, or in person - Assist clients with account management, order processing, and issue resolution - Collaborate with internal teams to coordinate client requests and ensure seamless communication - Maintain accurate and up-to-date client records in our database - Provide product or service recommendations based on client needs - Conduct follow-up calls or emails to ensure client satisfaction - Assist in the development and implementation of client retention strategies

Requirements: - Proven experience in customer service or client relations - Strong communication and interpersonal skills - Ability to prioritize and manage multiple tasks simultaneously - Proficiency in Microsoft Office suite and CRM software - Driven and energetic personality with a strong work ethic - Ability to think strategically and adapt to changing circumstances - Able to work in a high-energy environment and deliver impactful results

Benefits: - Training and professional development opportunities - Vision insurance for eligible employees - Visa sponsorship for qualified candidates

Working Environment: Join our team at Saudi Post and thrive in a high-energy workplace focused on achieving success and delivering impactful results. Our team is dedicated to providing exceptional service to our clients and fostering a collaborative and inclusive work environment.

Deadline to apply: 2024-07-07

Equal Opportunity Statement: Saudi Post is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees can thrive and contribute to our success.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.