Client Support Representative

Job description:

Savola Group is seeking a passionate and hardworking Client Support Representative to join our team in Jeddah, SA. As an Associate Level position, the ideal candidate will have at least 3 years of experience in client support or a related field.

Responsibilities: - Provide exceptional customer service and support to clients via phone, email, and in person - Resolve client issues and concerns in a timely and professional manner - Build and maintain strong relationships with clients to ensure satisfaction and retention - Communicate effectively with internal teams to address client needs and ensure a seamless experience - Use creativity and problem-solving skills to find innovative solutions to client challenges - Manage multiple clients and prioritize workload effectively - Uphold high standards of professionalism and excellence in all client interactions - Collaborate with the sales team to identify new opportunities for revenue growth

Requirements: - 3+ years of experience in client support or a related field - Strong communication and interpersonal skills - Ability to multitask and prioritize effectively in a fast-paced environment - Creativity and the ability to think outside the box to solve problems - Experience in people management or team leadership is a plus - Passion for providing top-notch customer service and support

Benefits: - Paid overtime for additional hours worked - Paid Time Off (PTO) for vacation and personal time - Training and professional development opportunities to enhance skills and knowledge

Working environment: At Savola Group, we strive for excellence and uphold high standards in all endeavors. Our team is dedicated to providing the best possible support to our clients and fostering a collaborative and positive work environment.

Deadline to apply: July 12, 2024

Equal opportunity statement: Savola Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.