Remote Client Support Specialist

Job Description:

Al Babtain Power & Telecommunication Co is seeking a Remote Client Support Specialist to join our team in Mecca, SA. This part-time position offers a unique opportunity for a motivated and resourceful individual with at least 4 years of experience in client support.

Responsibilities: - Providing exceptional support to clients remotely through various communication channels such as phone, email, and chat - Resolving client issues efficiently and effectively, demonstrating problem-solving skills - Building and maintaining strong relationships with clients to ensure their satisfaction and loyalty - Utilizing emotional intelligence to understand and address clients' needs and concerns - Collaborating with internal teams to ensure a seamless client experience - Leveraging data to inform decisions and drive strategic initiatives - Participating in ongoing training and development to stay current on product updates and industry trends

Requirements: - At least 4 years of experience in client support or a related field - Strong problem-solving skills and emotional intelligence - Excellent written and verbal communication skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and other relevant software applications - Ability to prioritize and manage multiple tasks effectively - Flexibility to work remotely and adapt to changing client needs

Personality Traits: - Motivated - Resourceful

Soft Skills: - Problem-solving - Emotional intelligence

Benefits: - Travel opportunities - Employee discounts - Profit sharing

Equal Opportunity Statement: Al Babtain Power & Telecommunication Co is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.