Contact Center Assistant

Middle East Battery Company is currently seeking a dedicated and motivated individual to join our team as a Contact Center Assistant in our Medina, SA location. This is a part-time position at the Associate Level, requiring a minimum of 3 years of experience in a similar role.

As a Contact Center Assistant, your responsibilities will include handling inbound and outbound calls, responding to customer inquiries and resolving any issues in a professional and timely manner. You will also be responsible for maintaining accurate records of all customer interactions and escalating any complex issues to the appropriate team members.

In addition to excellent communication skills, the ideal candidate will possess strong people management skills and be able to effectively analyze data to identify trends and make recommendations for improvement. A positive attitude and a willingness to go above and beyond to ensure customer satisfaction are essential for success in this role.

The Middle East Battery Company offers a range of benefits to our employees, including free food, dental insurance, and visa sponsorship for eligible candidates. Our working environment is one that values diversity and inclusivity, where all employees are valued and respected, creating a culture of belonging for everyone.

We are an equal opportunity employer and we encourage individuals of all backgrounds to apply. The deadline to apply for this position is May 18, 2024. If you meet the requirements and are looking for a rewarding opportunity to grow and develop your skills, we would love to hear from you.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.