Customer Care Associate - Work from home

Job Description:

Saud Consult, a leading company in Medina, SA, is seeking a Customer Care Associate to join our team on a part-time basis. This position offers the flexibility to work from home, making it an ideal opportunity for individuals looking for a remote work option.

Responsibilities: - Responding to customer inquiries via phone, email, and chat - Providing exceptional customer service to ensure customer satisfaction - Resolving customer complaints and issues in a timely and professional manner - Managing customer accounts and updating information as needed - Working closely with other team members to ensure seamless communication and coordination - Taking on additional tasks and projects as assigned - Meeting performance metrics and goals set by the company

Requirements: - 1 year of experience in customer service or a related field - Driven and resilient personality traits to handle challenging situations and difficult customers - Strong cooperation skills to work effectively with team members and provide excellent customer service - Creativity to come up with innovative solutions to customer problems - Excellent communication skills, both verbal and written - Ability to work independently and manage time efficiently in a remote setting

Benefits: - Profit sharing opportunities - Free food provided for employees during work hours - Remote work flexibility to accommodate personal schedules and commitments

Working Environment: At Saud Consult, we embrace diversity and strive to create an inclusive culture that values and respects all perspectives. We believe in fostering a collaborative and supportive environment where every team member can contribute their unique skills and experiences.

Equal Opportunity Statement: Saud Consult is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by law. We celebrate diversity and are dedicated to creating an inclusive work environment for all individuals.

Deadline to Apply: May 18, 2024 If you meet the requirements and are looking for a rewarding opportunity to work from home as a Customer Care Associate, we encourage you to apply today. Join our team at Saud Consult and be a part of a dynamic and inclusive work environment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.