Customer Care Associate - Work from home

Job description:

El Seif Engineering Contracting Company is seeking a part-time Customer Care Associate to work from home in Medina, SA. As an entry-level position, we are looking for individuals with at least 1 year of experience in customer service. The ideal candidate will be reliable, motivated, and possess strong communication and time management skills.

Responsibilities: - Handle customer inquiries via phone, email, and chat in a professional and timely manner - Provide support and assistance to customers with any issues or questions they may have - Process orders, returns, and exchanges efficiently and accurately - Maintain customer records and update databases as needed - Collaborate with team members to ensure customer satisfaction and retention - Stay up-to-date on company products and services to provide accurate information to customers

Requirements: - 1+ year of experience in customer service or a related field - Excellent communication skills, both verbal and written - Strong problem-solving abilities and attention to detail - Ability to work independently and prioritize tasks effectively - Reliable high-speed internet connection and a quiet work space at home

Benefits: - Free accommodation - Disability insurance - Vision insurance

Working environment: At El Seif Engineering Contracting Company, we strive to spark creativity and motivation in an environment that inspires greatness. We prioritize a positive and supportive work culture where every team member is valued and encouraged to reach their full potential.

Deadline to apply: June 12, 2024

Equal opportunity statement: El Seif Engineering Contracting Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all individuals are respected and valued.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.