Remote Customer Care Officer

Job description:

Middle East Battery Company is seeking a remote Customer Care Officer to join our team in Riyadh, Saudi Arabia. This part-time entry-level position requires at least 1 year of experience in customer service or a related field.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Resolve customer issues and complaints with a positive attitude - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to improve overall customer satisfaction - Provide feedback to management on customer trends and issues

Requirements: - Independent and adaptable personality traits - Strong people management and time management skills - Excellent communication and problem-solving abilities - Ability to work remotely with minimal supervision - Fluency in English and Arabic is preferred

Benefits: - Medical coverage - Travel opportunities - Retirement plan

Working environment: At Middle East Battery Company, we value creativity and innovation. Our team members are encouraged to think outside the box and bring fresh ideas to the table. We believe in fostering a supportive and inclusive work environment where every voice is heard.

Deadline to apply: June 29, 2024

Equal opportunity statement: Middle East Battery Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. We are committed to creating a diverse and inclusive workplace where all employees are treated with respect and have the opportunity to succeed.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.