Customer Care Representative

Job Description:

Arabian Pipes Company is seeking a part-time Customer Care Representative to join our team in Jeddah, SA. As an Associate Level position, the ideal candidate should have at least 2 years of experience in customer service roles. We are looking for independent and resilient individuals with excellent time management and people management skills to provide exceptional customer care.

Responsibilities: - Respond to customer inquiries via phone, email, and live chat in a timely and professional manner - Assist customers with product information, orders, returns, and any other issues they may have - Maintain accurate records of customer interactions and transactions - Build strong relationships with customers to ensure a positive experience and repeat business - Collaborate with other departments to resolve customer issues effectively - Stay up-to-date on product knowledge and company policies - Meet individual and team performance targets

Requirements: - 2 years of customer service experience - Independent and resilient personality traits - Strong time management and people management skills - Excellent communication and problem-solving abilities - Proficiency in Microsoft Office Suite and CRM software - Ability to work flexible hours, including evenings and weekends

Benefits: - Company-provided equipment - Free accommodation for part-time employees - Employee discounts on products and services

Working Environment: As a Customer Care Representative at Arabian Pipes Company, you will have the opportunity to build strong relationships with colleagues, clients, and partners. We believe in fostering a collaborative and supportive work environment where everyone can thrive and succeed.

Deadline to Apply: Interested candidates should apply by 2024-05-29 by submitting their resume and cover letter to our recruitment team.

Equal Opportunity Statement: Arabian Pipes Company is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. We are committed to diversity and inclusion in the workplace.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.