Customer Care Representative - Work from home

Job Description:

We are seeking a motivated and reliable Customer Care Representative to join our team at Dallah Healthcare Company. This is a part-time position that offers remote work flexibility, allowing you to work from the comfort of your own home. As a Customer Care Representative, you will be responsible for providing exceptional customer service to our clients in Medina, SA.

Responsibilities: 1. Respond to customer inquiries and provide information about our products and services. 2. Resolve customer complaints in a professional and timely manner. 3. Process orders and payments accurately. 4. Develop a thorough understanding of our company's products and services. 5. Collaborate with other team members to ensure customer satisfaction. 6. Maintain customer records and update databases as needed. 7. Meet or exceed performance goals set by management. 8. Provide feedback to management on customer trends and issues. 9. Assist with special projects as needed.

Requirements: 1. 4 years of experience in customer service or a related field. 2. Strong communication skills, both written and verbal. 3. Ability to make sound decisions and adapt to changing circumstances. 4. Reliable and motivated to provide excellent customer care. 5. Proficiency in Microsoft Office and CRM software. 6. High school diploma or equivalent required (Bachelor's degree preferred).

Benefits: - Remote work flexibility - Travel opportunities - Paid Time Off (PTO) - Promote work-life balance and employee well-being

Deadline to apply: June 1, 2024

Equal Opportunity Statement: Dallah Healthcare Company is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.