Customer Care Specialist

Job Description:

Fitaihi Holding Group is seeking a dynamic and customer-focused individual to join our team as a Customer Care Specialist in Jeddah, SA. This is a part-time, entry-level position ideal for candidates with at least 1 year of experience.

Responsibilities: - Provide exceptional customer service to clients through various channels such as phone, email, and in person - Resolve customer inquiries, complaints, and issues in a timely and professional manner - Build and maintain strong relationships with customers to ensure their satisfaction and loyalty - Act as a brand ambassador by promoting company products and services to customers - Collaborate with other departments to address customer needs and improve overall customer experience - Keep accurate records of customer interactions and transactions

Requirements: - Independent and hardworking individual with a passion for customer service - Strong communication skills and the ability to effectively interact with customers of diverse backgrounds - Demonstrated leadership skills and the ability to work well in a team environment - Innovative mindset with a proactive approach to problem-solving - Proficiency in Microsoft Office and customer service software - Must be fluent in English and Arabic (both written and spoken)

Benefits: - Free food - Vision insurance - Disability insurance

Working Environment: At Fitaihi Holding Group, we believe in giving back to the community through corporate social responsibility initiatives. As a Customer Care Specialist, you will have the opportunity to contribute to our efforts to make a positive impact on society.

Deadline to Apply: April 27, 2024

Equal Opportunity Statement: Fitaihi Holding Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.