Customer Care Specialist

We are seeking a motivated and reliable Customer Care Specialist to join the National Water Company in Jeddah, SA on a part-time basis at the Associate Level. The ideal candidate will have at least 2 years of experience in customer service and possess strong research and teamwork skills.

Responsibilities: - Respond to customer inquiries via phone, email, and social media - Resolve customer complaints in a timely and professional manner - Update customer information in the database - Collaborate with other teams to improve customer experience - Conduct market research to identify customer needs and trends - Attend training sessions to stay up-to-date on company products and services

Requirements: - 2 years of customer service experience - Strong communication and problem-solving skills - Ability to work in a fast-paced environment - Proficiency in Microsoft Office Suite - Experience with CRM software is a plus

Benefits: - Free accommodation - Company transportation - Paid Time Off (PTO)

Working Environment: At National Water Company, we pride ourselves on being a company that transcends borders, promoting collaboration on a global scale. Our team is diverse, inclusive, and dedicated to providing the best customer service possible.

Deadline to Apply: May 11, 2024

Equal Opportunity Statement: National Water Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status under applicable laws. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.