Customer Service Assistant

Job Description: SABIC is seeking a Customer Service Assistant to join our team in Jeddah, SA. This is a part-time, entry-level position ideal for candidates with 1 year of experience in customer service. The ideal candidate will be confident, adaptable, possess critical thinking skills, and be able to cooperate effectively with colleagues.

Responsibilities: - Handle customer inquiries and complaints via phone, email, or in-person - Provide information about company products and services - Process orders, returns, and exchanges - Maintain customer records and update databases - Collaborate with sales and marketing teams to ensure customer satisfaction - Assist in resolving any customer issues or concerns in a timely manner - Maintain a positive and professional attitude towards customers at all times - Assist with other administrative tasks as needed

Requirements: - 1 year of experience in customer service - Confident and adaptable personality - Strong critical thinking skills - Ability to cooperate effectively with colleagues - Excellent communication and interpersonal skills - Proficiency in Microsoft Office suite - High school diploma or equivalent

Benefits: - Retirement plan - Travel opportunities - Paid overtime

Working Environment: At SABIC, we strive to cultivate a sense of ownership and responsibility at every level. We value teamwork, integrity, and a commitment to excellence in all that we do. Our employees are our most valuable asset, and we are dedicated to providing a supportive and collaborative work environment.

Deadline to apply: 2024-05-06

Equal Opportunity Statement: SABIC is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their individual background and characteristics.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.